Applicant Referral Tips:
Tip #1 Make sure to clear any potential merged applicants before creating your applicant list to avoid applicants displaying on the list multiple times.
Tip #2 Review applicant records from a list to save time. Once you create a list, you can perform all applicant reviews from that list rather than accessing each applicant's record to review documents, eligibility, and qualifications.
Tip #3 Applicant notifications are based on an applicant's current status. Issuing letters throughout the process will help you send correct information and keep applicants informed as the process progresses.
Tip #4 Make sure your certificate has fully processed before sending your applicant referral notifications. If the list has not fully processed your letters may contain incorrect information. You can tell when a certificate is fully processed because the Processing indicator is removed and the Certificate Number on the Certificates page becomes an active link.
Tip #5 If you have to Key Enter an Applicant record, review the content first to ensure no required items are missing. You will need to complete all required items in an applicant record or the applicant will display with a Record Status Code of PI. (Pending)
General USA Staffing Tips:
Tip #1 Before getting started in USA Staffing, check your Internet browser compatibility. Here is the link to do this: https://help.stage.usastaffing.gov/USAS/index.php?title=Browser_Compatibility.
Tip #2 If you log into USA Staffing and the page/ text is too large or too small, press CTRL on your keyboard while using your mouse scroll ball up and down to adjust the size of the text on your screen.
Tip #3 When you first log into USA Staffing you will be taken to your dashboard. As you complete work in the system the dashboard will help you track the work assigned to you.
Tip #4 The Vacancy Number is the quickest and easiest way to track your staffing action in USA Staffing. Remember to note it when creating a new vacancy.
Tip #5 If you get stuck and need assistance click the ? icon at the top of the page. This will allow you to either go to online help or submit a ticket to the USA Staffing Help Desk.
USA Staffing Resources
Here are some available resources:
To access Online Help, click the ? icon on the top of any page of USA Staffing.
Online help is divided into two types of help pages:
- Click Help by Page for detailed information about system areas, sections, and pages. These pages are organized in the general order you do work within the system.
- Click Help by Task for an extensive list of step-by-step instructions to accomplish a variety of tasks within the system. These tasks are organized in the general order you do work within the system.
USA Staffing Resource Center
The USA Staffing Resource Center provides information about USA Staffing including links to information about recent updates and special guides. To access the USA Staffing Resource Center go to: https://help.usastaffing.gov/USASUpgResCtr/index.php/USA_Staffing_Upgrade_Resource_Center.
Online Training Courses
USA Staffing Training is divided into modules so you can learn about each system area before you need to use it. The knowledge Portal contains a complete listing of available courses. It can be accessed at: https://staffing.golearnportal.org/.
The USA Staffing Stage site is a place where you can practice what you have learned from training and online help. You will need to work with your agency administrators to receive access to the site.
USA Staffing Helpdesk
If you get stuck and don't know how to proceed, click the ? icon at the top of the page. This will allow you to either go to online help or submit a ticket to the USA Staffing Help Desk.
Select here to return to the course.